Last updated: 13 November 2025
1. Data Controller
The controller of your personal data is: VELSTAR HALDUS OÜ, Registration code: 12601130, VAT number: EE102650662, e-mail: info [at] velstarengineering.com.
We are committed to protecting your privacy. This policy outlines how we handle personal data.
2. Personal Data We Process
This website does not use contact forms or other methods to actively collect your personal information. The only data processing that occurs is in the following two scenarios:
- When you contact us via email:
If you choose to email us at our listed address, we will process the data you voluntarily provide (such as your name, email address, and the content of your message). - When you browse our website (Cookies):
We collect anonymous statistical data about your visit using cookies, as detailed in our Cookie Policy below.
3. Legal Basis and Purpose of Processing
- Responding to Inquiries (Email):
We process the data you send via email based on our legitimate interest to respond to your inquiries, provide technical consultation, or to take steps at your request before entering into a contract (e.g., preparing a quote). - Website Statistics (Cookies):
We process anonymous data to understand how visitors interact with our website. This helps us improve site functionality and user experience. The legal basis for this is your consent, which you provide via our cookie banner, or our legitimate interest in analyzing non-intrusive, aggregated website traffic.
4. Cookie Policy
What are cookies?
Cookies are small text files placed on your device (computer, smartphone, etc.) when you visit a website.
How we use cookies:
This website uses cookies exclusively for statistical purposes. We do not use advertising or tracking cookies.
We use Google Tag Manager to implement the following analytics tools:
- Google Analytics:
This tool helps us understand website traffic, such as which pages are most popular and how visitors navigate the site. The data is aggregated and anonymized. - Bing Webmaster Tools:
This service helps us monitor our site’s presence in Bing search results. - Microsoft Clarity:
This tool helps us understand user experience by providing insights into how users interact with our website (e.g., heatmaps and session recordings) on an anonymous basis.
All data collected by these tools is used only to improve our website and services.
Managing Cookies
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site.
5. Data Sharing and Third Parties
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
The anonymous statistical data collected via cookies is processed by our analytics providers (Google LLC and Microsoft Corporation) in accordancewith their respective privacy policies.
Any data you send us via email is treated as confidential and is not shared with third parties without your explicit consent, unless required by law.
6. Data Retention
- Email Data:
We retain data from email inquiries for as long as necessary to fulfill the inquiry, manage a potential client relationship, or as required by Estonian law (e.g., for accounting purposes). - Cookie Data:
Statistical data is retained according to the policies of Google and Microsoft.
7. Your Rights (GDPR)
As a data subject, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of incorrect data.
- Request erasure of your data (“right to be forgotten”).
- Object to the processing of your data.
- Request restriction of processing.
To exercise any of these rights, please contact us at info [at] velstarengineering.com. You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).
8. Policy Changes
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page.
